Solarwinds Web Help Desk Mobile App Android

Now that we are on whd 12 5 it seems the. Simplify end user support with automated help desk it asset management and remote support. An android app would be great as well.

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View your tickets and update them wherever you are.

Solarwinds web help desk mobile app android.

The solarwinds service desk app for ios gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Help desk by helwig development helps you manage your tickets on the go. Help desk is the first native solarwinds compatible web help desk app. Find out more about whd product features install and user guides release notes and more in this knowledgebase.

I ve tried the new whd mobile app for android and i m rather disappointed as the features available are complete limited and poor compared to the current web interface or ipad iphone app. Use the dameware mobile app to remotely access network computers from mobile devices. This is a complete backwards step to nowhere. Hoping that there will be an update to the iphone app and a new ipad app with more computer like features.

Login browse and change tickets even from halfway around the world. Simplify help desk ticketing and troubleshooting with the power of solarwinds web help desk and dameware remote support integration. A service desk app is a mobile application for ios or android devices designed to bring the capabilities of a full featured computer based service desk right to your mobile device. Development is ramping up please submit bug reports and suggestions via the send feedback menu option in the app.

Web help desk whd provides you with affordable help desk ticketing and asset management. Service desk is a winner in two categories. Solarwinds service desk is a 2020 trustradius winner. Your technicians can work on incidents and provide services from anywhere.

The solarwinds msp manager mobile app available for both ios and android devices gives your technicians access to their help desk right from their smartphone or tablet allowing them to efficiently solve. The solarwinds service desk app for android gives your technicians and end users instant access to core service desk capabilities directly from their mobile device. Deliver remote support from ios and android devices. To be effective in the field techs need fast access to the knowledge and information available in their help desk and billing system.

Can someone from solarwinds confirm whether there is work on an update to the mobile app for web help desk. Technicians need to be able to provide support from anywhere whether it s from the office from the field or from home. Affordable help desk ticketing and asset management software. Come on solarwinds.